Obviously there are companies (many) that do not have any concerns for customer welfare. The evidence of this is clear-cut.
I feel sorry for the employees who have to follow company policy in dealing with customers. Many of the employees probably do have empathy and respect for the customers who are, in fact, people just like they are.
The “Letter to UE” is well worth a read as it spells out the injustice and inexcusable behaviour exhibited by the company.
Bordering on criminal, not negligence but deliberate harming of health, it is possible that one day, legal action will be taken against companies. In that instance, one wonders about the culpability of the employees who are just “doing what they are told”?
Earlier in the year United Energy seemed to have accepted that its customers have the right not to accept installation of smart meters. They sent a letter to their customers stating “….we honour your request not to have a smart meter installed…” and “We have now removed the meter at your property from United Energy’s smart meter exchange program.” See: http://stopsmartmeters.com.au/2014/02/05/united-energy-first-power-distributor-in-victoria-to-acknowledge-peoples-rights/
However, recently, United Energy sent letters to the same customers stating that they “must have the existing meter replaced with a smart meter.” This letter was enclosed in a package along with numerous documents and colourful brochures (a.k.a propaganda) promoting the ‘benefits’ of smart meters.
Stop Smart Meters Australia received a copy of a letter responding to United Energy’s latest harassment. We believe this letter is worth sharing: Letter to UE
Remember, United Energy is the same company that cut Sofia Telemzouguer’s power, agreed to reinstate it, and then reneged…
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